Certification Articles

642-105 Exam Description

642-105 exam (IUM Implementing Cisco Unified Messaging) measure a candidate’s ability to install, configure, maintain and troubleshoot Cisco Unified Messaging. Students should prepare for this exam by taking the AUM and IUM Administering Cisco Unified Messaging and applying Cisco Unified Messaging courses.

642-105 Exam Prerequisite

If you want to prepare yourself for 642-105 exam, you should have knowledge and background for Microsoft exchange, lotus domino and Linux environment.

642-105 Exam Topics

Here are topics which are included in Remote Access Exam. But this guideline is updated time by time and you can check http://www.cisco.com/ for latest updates.

Install Cisco Unity System to fulfill end-user needs

• To install the Unity System on Microsoft Server using Cisco Unity Installation and Configuration Assistant
• Configure suitable Microsoft Windows server modules to maintain Cisco Unity System in a voicemail or unified messaging environment.
• Use the Cisco Unity Server training Assistant to set up and authenticate the server readiness for the Unity System installation.
• Select suitable desktop messaging interface for client machines on the basis of customers needs(IMAP, Inbox, vmo, duc)
• What are the steps to perform a Cisco Unity System installation?
• Configure proper integration between Cisco Unity and a telephone system

Configure Cisco Messaging Systems to customer requirements

• Set up Cisco Unity global settings to meet up needs.
• Set up telephone user interface account policies, subscriber classes of service, and subscriber templates to get ready system for user account entry.
• Adding new users to the Cisco Messaging System and validate functionality
• Add user accounts in this Cisco Messaging System and verify either it is working properly or not.
• Setup autoattendant, voicemail and audiotext applications to meet organization needs.
• Setup Cisco Unity digital networking.
• Setup voice recognition
• Describe essential configuration alternatives for providing in system failover

Setup Cisco Unity System to interrupt with other messaging systems

• Setup Cisco Unity delivery location objects to communicate with other messaging systems
• Make use of configuration manager tool to setup and insert interoperability accounts to either an Exchange or Domino messaging server.
• Test and validate the interoperability of the Unity System with the non-Cisco messaging system.
• Setup Cisco Unity Connection to stop with Cisco Unity
• Setup networking subscribers

Installation and Maintenance of Cisco Messaging System

• Using Disaster and Recovery Tools to get backup and restore actions.
• Use suitable utilities to optimize data base performance.
• Use suitable service packs and virus patches.
• Run system and upgrade features as per demand.
• Use suitable reports and utilities to maintain a properly running Cisco Unity System.

Repairing and Troubleshooting Cisco Messaging System installations

• Make use of proper reports and utilities for troubleshooting Cisco Messaging System problems.
• Take the proper steps to restore recognized Cisco Messaging System failures.
• Check and verify Cisco Messaging System configuration changes.

Administer Cisco Messaging Servers

• Create and interpret Cisco Messaging Server reports.
• Use suitable Cisco Messaging Server utilities to do moves, adds and changes

This is all about cisco 642-105 exam. Hope you have found this information useful.